Terms of Service

Last updated: February 1, 2025

Agreement to Terms

Welcome to Yesso! These Terms of Service ("Terms") govern your access to and use of Yesso's approval workflow software, website, and related services (collectively, the "Service"), operated by Digitari Solutions ("we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these Terms, you may not access the Service.

We reserve the right to modify these Terms at any time. If we make material changes, we'll notify you via email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

Description of Service

Yesso is a SaaS approval workflow application designed for small to medium-sized teams. Our Service allows you to:

  • Create and manage approval requests (PTO, expenses, purchases, etc.)
  • Route requests to appropriate approvers
  • Approve or deny requests via email without login
  • Track approval history and maintain audit trails
  • Manage team members and approval hierarchies
  • Upload and store file attachments related to requests

We may update, modify, or discontinue any aspect of the Service at any time, with or without notice. We are not liable if any part of the Service is unavailable at any time.

Account Registration and Eligibility

Eligibility

You must be at least 18 years old and capable of forming a binding contract to use Yesso. By creating an account, you represent and warrant that you meet these requirements.

Account Registration

To use Yesso, you must:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access or security breach

You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to maintain account security.

Organization Accounts

When you create an organization account, you represent that you have the authority to bind that organization to these Terms. The organization is responsible for all activities conducted through the account by its members.

Acceptable Use

You agree to use Yesso only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use the Service to send spam or unsolicited communications
  • Reverse engineer, decompile, or attempt to extract source code
  • Remove or obscure any proprietary notices or labels
  • Use the Service in any way that could damage, disable, or impair our servers
  • Resell, sublicense, or redistribute the Service without our permission
  • Upload illegal content, including content that violates export control laws
  • Impersonate another person or entity
  • Collect or harvest information about other users without consent

We reserve the right to investigate and take appropriate legal action against anyone who violates these provisions, including removing content, suspending or terminating accounts, and reporting to law enforcement.

User Content

Your Content

You retain all rights to the content you upload, submit, or transmit through Yesso ("User Content"), including approval requests, comments, notes, and file attachments.

By submitting User Content, you grant us a limited, non-exclusive, royalty-free license to store, process, and display your User Content solely for the purpose of providing the Service to you and your organization.

Content Responsibility

You are solely responsible for your User Content. You represent and warrant that:

  • You own or have the necessary rights to your User Content
  • Your User Content does not violate any third-party rights
  • Your User Content does not violate any laws or regulations
  • Your User Content does not contain malicious code or harmful material

Content Removal

We reserve the right (but have no obligation) to review, remove, or disable access to User Content that we believe violates these Terms, our policies, or applicable laws. We may also remove User Content if required by law or in response to valid legal requests.

Subscription Plans and Billing

Subscription Plans

Yesso offers subscription plans with different features and member limits. Current pricing and plan details are available on our website. We reserve the right to change our pricing and plans at any time.

Billing

By subscribing to a paid plan, you agree to pay all fees associated with your subscription. You authorize us to charge your payment method on a recurring basis according to your selected billing cycle (monthly or annual).

  • Fees are charged in advance and are non-refundable except as required by law
  • If payment fails, we may suspend or terminate your access to the Service
  • You must provide current, complete, and accurate billing information
  • You must promptly update your payment information if it changes

Price Changes

We may change our pricing at any time. For existing customers, price changes will take effect at the start of your next billing cycle after we provide at least 30 days' notice. If you don't agree to the price change, you may cancel your subscription before the new price takes effect.

Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. You will continue to have access to the Service until the end of your paid period.

We do not provide refunds for partial months or years. If we terminate your account for violation of these Terms, you are not entitled to any refund.

Free Trials and Promotional Offers

We may offer free trials or promotional pricing from time to time. These offers are subject to the specific terms disclosed at the time of the offer. If you don't cancel before the trial ends, you'll be charged for the subscription at the regular price.

Intellectual Property

Our Property

The Service, including all content, features, functionality, software, and design, is owned by Digitari Solutions and is protected by copyright, trademark, and other intellectual property laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes. This license does not include the right to:

  • Modify, copy, or create derivative works of the Service
  • Reverse engineer or attempt to extract source code
  • Remove or modify any proprietary notices
  • Use our trademarks or branding without permission

Feedback

If you provide us with feedback, suggestions, or ideas about the Service, you grant us the right to use them without any obligation to compensate you. We may incorporate your feedback into the Service without restriction.

Disclaimers and Limitations of Liability

Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Service will be uninterrupted, secure, or error-free
  • The results obtained from using the Service will be accurate or reliable
  • Any errors in the Service will be corrected
  • The Service will meet your specific requirements

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DIGITARI SOLUTIONS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

Business Use

Yesso is intended for business use. You acknowledge that we have no liability for any business losses, including loss of profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure.

Indemnification

You agree to indemnify, defend, and hold harmless Digitari Solutions and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to:

  • Your use of the Service
  • Your violation of these Terms
  • Your User Content
  • Your violation of any third-party rights

Termination

Termination by You

You may terminate your account at any time by canceling your subscription through your account settings or by contacting us. Upon termination, your right to use the Service will immediately cease.

Termination by Us

We may suspend or terminate your account immediately, without prior notice, if:

  • You violate these Terms
  • Your payment fails or your account is past due
  • We're required to do so by law
  • We believe your actions may cause legal liability or harm to us or others
  • We decide to discontinue the Service

Effect of Termination

Upon termination of your account:

  • Your right to access and use the Service immediately ceases
  • We may delete your User Content and account data within 30 days
  • You remain responsible for all charges incurred up to termination
  • Provisions that by their nature should survive termination will survive (including payment obligations, disclaimers, and limitations of liability)

Data Backup and Security

While we implement reasonable security measures and backup procedures, you are responsible for maintaining your own backups of your User Content. We are not responsible for any loss or corruption of your data, or for any costs or expenses associated with backing up or restoring your data.

We recommend that you regularly export and backup important data from your Yesso account to ensure you have your own copies.

Third-Party Services

The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the content, privacy practices, or terms of use of any third-party services. Your use of third-party services is at your own risk and subject to their terms.

Dispute Resolution

Governing Law

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Jurisdiction

You agree that any legal action or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the courts located in Vancouver, British Columbia, Canada. You consent to the personal jurisdiction of such courts and waive any objection to venue.

Informal Resolution

Before filing any formal dispute, you agree to first contact us at support@getyesso.com to attempt to resolve the issue informally. We'll work with you in good faith to reach a mutually acceptable resolution.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Digitari Solutions regarding the Service and supersede all prior agreements and understandings.

Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. Any waiver must be in writing and signed by us.

Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction. These Terms bind and benefit the parties and their permitted successors and assigns.

Force Majeure

We are not liable for any failure or delay in performing our obligations due to causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or internet service failures.

Contact Information

If you have any questions about these Terms, please contact us:

  • Email: support@getyesso.com
  • Legal inquiries: legal@getyesso.com
  • Company: Digitari Solutions
  • Location: Vancouver, British Columbia, Canada